Frequently asked questions
What is the return policy?
Are any purchases final sale?
These are intimate items that come into contact with the skin. Please avoid contact with them until you are sure you want to return the item. Please refer to our transaction policy for details.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are designed and manufactured in China, Japan, and Australia. We carefully select our manufacturing partners to ensure superior product quality and reasonable prices.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.